| LINGUA FRANCA Language School |
| Mauerstr. 77, 10117 Berlin Tel. +49(0)30 / 86 39 80 80 |
| info@lingua-franca.de www.lingua-franca.de |
Our experienced and motivated administrative team of six is responsible for administration, course planning, material development, customer satisfaction and trainer support:

Andrea Arrigo
Communication and Coordination
- Born in Sebnitz in 1956
- Degree in Marketing and Communication
- 18 years of professional experience
- Responsible for office management and daily organisation of courses

Charles Arrigo
Director
- Born in New York in 1950
- B.A. Philosophy
- 28 years of professional experience
- Responsible for developing and planning courses in cooperation with clients

Sabrina Bergmann
Communication and Coordination
- Born in Berlin in 1982
- International Business Administration Management
- 4 years of professional experience
- Responsible for organization of courses, accounting as well as external and internal communication

Daniel Cooper
Key Account Manager
- Born in London in 1966
- Physics Degree
- 15 years of professional experience
- Responsible for writing and developing company and course specific teaching materials

Douglas Werner
Director of Studies
- Born in Oshkosh in 1968
- M.A. TFL/TESOL
- 18 years of professional experience
- instructs trainers in methodology, monitors progress of courses and writes reports for clients

Jake Worrall
Customer Relationship Manager
- Born in 1966 in Manchester
- Post-Graduate Diploma Marketing, CIM
- 20 years of marketing experience
- Receives regular feedback from participants and is responsible for customer satisfaction